The brand is adopting best practices for hiring, such as introducing virtual and curbside interviews and will continue to consider what is best for team member safety as states begin to re-open.
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Taco Bell franchisees are evolving and innovating their recruitment efforts in response to the current realities of social distancing requirements and enhanced safety needs. They will be hiring for existing positions at all levels in the restaurant, as well as new roles that have been created to reflect the recent shift in operations.
The newly-created positions are intended to keep the drive-thru running smoothly, to manage delivery, curbside pickup, and mobile app orders, and to maintain sanitation and cleanliness best practices.
Taco Bell is complying with safety standards by adopting best practices for hiring, such as introducing virtual and curbside interviews and will continue to consider what is best for team member safety as states begin to re-open. This new hiring push will position its restaurants to be staffed and ready when the time comes.
Taco Bell and its franchisees had already introduced strict steps to protect team members ahead of its recruitment drive, including temperature checks, contactless service, and mask and glove requirements.
“Since COVID-19 became a reality, we have continued our commitment to putting our people first,” said Kelly McCulloch, Taco Bell’s chief people officer. “We work closely with our franchisees to ensure that we’re meeting the needs of our restaurant teams. Their safety and wellbeing remain our first priority. With this new hiring wave, we look forward to expanding our Taco Bell family and providing great, safe jobs to even more people.”
Team member safety remains the brand’s top priority during this unprecedented time. Before interacting with any food or equipment, all employees have their temperature checked using a contactless infrared thermometer. Taco Bell franchise owners provide gloves and masks to their respective team members, while also providing guidelines on alternative facial coverings in case employees prefer their own.
The company and many of its franchisees offer support to team members like access to employee assistance programs and virtual doctor appointments. Due to the ever-evolving COVID-19 situation, the brand is constantly reevaluating safety initiatives and shifting strategies to enable team members to work in a safe environment.
“During these tough times, we want job-seekers to know that we’re hiring and we’re safe,” said McCulloch. “Our ‘Start With Us, Stay With Us’ mantra rings true even during this unprecedented time. Whether you’ve worked with us before, find yourself looking for a new opportunity, or are looking for your first job, we’re here for you and can provide great career opportunities – even if it’s just to help get you back on your feet. In partnership with our franchisees, we hope that we can use our footprint and be a part of the solution to help kickstart the workforce.”
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