global franchise newsletter sign up graphic

Stay in the know and receive the latest international franchising news, insight and investment opportunities

close catfish

Global Franchise award winner interview: James Young of DC Strategy

Global Franchise award winner interview: James Young of DC Strategy

James Young of DC Strategy breaks down why the consultancy stands out as a market leader

For over 35 years, DC Strategy has provided consulting and advisory services to SMEs, family businesses, corporations, listed companies, and governments seeking to use franchising or licensing as a management and marketing strategy.

Following the organization’s win of the Best Franchise Consultancy at the Global Franchise Awards 2020, Global Franchise spoke to James Young, head of franchise sales and development, about the road to success.

GF: What do you believe led DC Strategy to win this award?

JY: DC Strategy has always been a client-led business that puts client needs first. It’s always about the client; not us. We have also ensured we only partner with quality people and businesses, and this has ensured our continued success over 35 years.

We are also a family business, which has been lucky enough to attract high-quality employees who have shared values, and are driven to help our clients succeed.

GF: What does winning this award mean to you?

JY: It’s a great recognition of the hard work of our team, and allows us to be recognized on a global scale. We have long been Australia’s leading firm and this will hopefully allow us to work with great people and brands from new markets.

We are excited to connect with new quality European clients. The opportunities to assist Indian and South American businesses in coming to Australia is also very exciting for us.

GF: How international is DC Strategy’s portfolio?

JY: Currently, we are assisting U.S. businesses entering Australia, as well as South East Asian and New Zealand markets. About 35-40 per cent of our business is international. Our employees have global experience, and we have experts from South Africa, Singapore, Turkey, Ireland, and the U.K. working in our team. We’re excited to grow this further.

DC Strategy has offices in Sydney, Melbourne, and Hong Kong, but our clients seek us out from across the globe as we have a multi-lingual, multi-national team doing business in Europe, the Americas, China, India, Africa, and Australasia.

GF: What is the most rewarding aspect of your work?

JY: For each of our team members, it has been the satisfaction of working with clients to achieve their personal as well as business goals. Developing their networks and brand on a national and global scale, and seeing this manifested in multiple locations across the world, is a very exciting and emotionally rewarding journey for all involved.

GF: What sets DC Strategy apart from other consultancies in the industry?

JY: Many will claim to be the best franchise experts and offer franchise consulting services, but what sorts the men and women from the boys and girls is track record and results.

Over the past 20 years, we have seen our clients crystallize billions of dollars in enterprise value, which we see as the ultimate test of the caliber of the client and its franchise advisors.

DC Strategy has had the time in the market to understand what success for our clients looks like before they start the journey.

you may be interested in

franchise directory

  • TaxAssist Accountants

    Business & Professional Services, Financial Services, <100K, Featured

  • Cafe2U

    Food & Catering, Coffee, Take-away, <100K, Featured

  • 800 Pizza

    Food & Catering, Fastfood, Pizza, Take-away, Featured

view more
Connect with Linkedin Logo
Global White Logo Click Here
Close button

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

DO WE USE COOKIES?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

CHILDRENS ONLINE PRIVACY PROTECTION ACT COMPLIANCE

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

TERMS AND CONDITIONS

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at globalfranchisemagazine.com/terms-conditions

YOUR CONSENT

By using our site, you consent to our online privacy policy.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page

CONTACTING US

If there are any questions regarding this privacy policy you may contact us using the information below. All correspondence relating to the Website should be sent to: Global Franchise 21/23 Phoenix Court Hawkins Road Colchester Essex CO2 8JY Email: subscriptions@aceville.co.uk