Viewpoint: Damian Paull

Viewpoint: Damian Paull

In Australia, recent data published by Griffith University and IBISWorld, shows franchising is growing between 2.5% and 3.1 % per annum. Franchising employs nearly half a million people and generates additional benefits to the economy, through the social enterprises common amongst small business operating in local communities.

Consequentially, governments should be supporting franchising as a major engine of small business. Instead, the issue of “joint employer” is being played out globally, often driven by the labour movement, which is currently focused on franchising as a way of reshaping an old debate.

The fundamental benefits of franchising, that ability to be in your own business but not be on your own, supported by good franchise systems that provide help and assistance to ensure that franchisor success comes from the success of franchisees, is now being used against it to build the case that if a franchisor can control the price of a pizza, then they should be liable for the employment practices of the franchisee.

We recently surveyed 160 Australian franchise CEOs, representing over 22,000 franchised units regarding the proposed reforms to the Fair Work Act which will have the effect of creating a contingent employer liability for franchisors where they fail to take reasonable steps to prevent work place relations breaches by their franchisees.

Starting with the premise that everyone should receive their lawful entitlements with respect to wages and conditions, the survey identified that franchise systems would need to undertake a significant amount of additional work if the legislation is introduced across a range of identified measures; 54% identified a significant additional cost and change to existing business practices; 71% expected costs of the actions over the first 12 months to exceed $20,000 with a further 22% anticipating costs greater than $100,000; 17% would need to fundamentally review whether they continued with a franchise model; and 4% said they would cease franchising. 

The frustrating aspect to this debate is that franchisees already have better systems and processes in place to protect the brand, the franchise network and franchisee employees when compared to the rest of their small business competitors and yet, the debate on franchising and joint employment continues around the world.

Looking to the future we need to support the lobbying efforts of our franchising associations, educate franchise employees so they understand who they are employed by, and lobby governments to preserve the current legislation that works for all.


you may be interested in

franchise directory

  • TaxAssist Accountants

    Business & Professional Services, Financial Services, <100K, Featured

  • Cafe2U

    Food & Catering, Coffee, Take-away, <100K, Featured

  • 0800 Pizza

    Food & Catering, Fastfood, Pizza, Take-away, Featured

view more
Connect with Linkedin Logo
Global White Logo Click Here
Close button


Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.


Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


This online privacy policy applies only to information collected through our website and not to information collected offline.


Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at


By using our site, you consent to our online privacy policy.


If we decide to change our privacy policy, we will post those changes on this page


If there are any questions regarding this privacy policy you may contact us using the information below. All correspondence relating to the Website should be sent to: Global Franchise 21/23 Phoenix Court Hawkins Road Colchester Essex CO2 8JY Email: